Your privacy is our priority. This document transparently explains how ShioKambing collects, uses, stores, and protects your personal information as a user of our platform.
Our Commitment: ShioKambing operates in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA). We do not sell, rent, or disclose your personal data to any third party for marketing purposes without your consent.
Welcome to the ShioKambing Privacy Policy. This document is published by ShioKambing ("we", "our platform") and applies to all users who access or use our website and app at shiokambing.fun.
We understand that entrusting personal information to any online platform requires a high level of confidence. That is why we take a clear and transparent approach in explaining every aspect of how we handle your data — from the moment you register to when you decide to close your account.
By using the ShioKambing platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
ShioKambing only collects information that is strictly necessary to manage your account and deliver a safe, fair service. Below are the categories of information we collect:
We do not collect sensitive information such as biometric data, medical records, political views, or religious beliefs. Financial data collected is used solely to process transactions and is never stored in plain text.
Every piece of information we collect has a clear purpose. We do not use your data for purposes unrelated to platform operations without your prior consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC compliance, fraud prevention | Legal obligation |
| Contact Information | Account communications, transaction notifications, customer support | Contract performance |
| Financial Information | Deposit & withdrawal processing, payment verification | Contract performance |
| Technical Data | Account security, suspicious activity detection, platform improvements | Legitimate interest |
| Activity Data | Personalised experience, game recommendations, platform analytics | User Consent |
| Transaction Data | AML compliance, financial audits, dispute resolution | Legal obligation |
ShioKambing does not sell, rent, or trade your personal data to third parties for marketing or commercial gain. However, there are certain situations where we may need to share some of your information with the following parties:
We work with third-party service providers that help us operate the platform, including payment gateway providers, licensed game software providers, identity verification services, and cloud server infrastructure. All third parties are bound by strict data protection agreements and are only permitted to use your data for purposes we have specified.
Where required by law or court order, ShioKambing will disclose the necessary information to the relevant authorities. This includes investigations relating to money laundering, financial fraud, or other crimes involving the use of our platform.
We may share necessary information with industry partners or fraud prevention agencies to detect and prevent fraudulent activity, money laundering, or platform abuse that could affect other users.
Our Guarantee: In all data sharing scenarios above, we ensure that only the minimum necessary information is shared. No excess or irrelevant data will be disclosed to any party.
ShioKambing invests seriously in security infrastructure to ensure your data remains protected at all times. Below are the protection layers we employ:
While we take every reasonable step to protect your data, no online system can guarantee 100% absolute security. We encourage you to also take precautions on your end, such as using a strong password and not sharing your login credentials.
ShioKambing uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You may request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for specific purposes, such as marketing communications.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 30 working days.
ShioKambing retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. Below are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures.
ShioKambing reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will notify you via:
We encourage you to review this page regularly. Your continued use of the shiokambing platform after any amendments are published constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, the shiokambing privacy team is ready to assist you.
We are committed to responding to all privacy-related enquiries within 3 working days and resolve official requests within 30 working days.
Remember: You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your rights have been violated. However, we encourage you to contact us first so we can resolve your issue promptly.
We don't just comply with the law — we go beyond the minimum requirements to ensure your data is truly safe in our hands.
All data in transit between your device and our servers is encrypted with 256-bit SSL/TLS — the same standard used by Malaysia's major banking institutions.
Our KYC process uses an integrated identity verification system that meets international standards. Your identity documents are stored in a highly secured, isolated environment.
Our systems monitor for suspicious activity continuously, 24 hours a day, 7 days a week. Any unauthorised access attempts are blocked immediately.
Our operations are fully compliant with Malaysia's Personal Data Protection Act 2010. You have full rights to access, correct, and delete your personal data.
We have never and will never sell, rent, or share your personal data with advertisers or third parties for commercial gain.
Our privacy team processes all data-related requests within 3 business days for enquiries and 30 business days for formal requests.